Milesp Many thanks @hedoninsurance , especially @verschoorlowe and her team. Very effective support with our house claim when we most needed it
I would like to express my thanks and gratitude for the care and attention which I received when I went into the Hornsea branch of your organisation recently. My visit turned out to be a protracted one and took a lot of sorting out, in particular by Rebecca who went above and beyond the call of duty to sort out my problems. Thanks also must go to her manager who was readily available with information and advice when needed. I left the office confident that my travel insurance needs had been met.
I called into the Hornsea Branch and spoke with Claire. I explained that I was struggling to find cover for my buildings insurance for my flat; there are two flats in a block of which I own the Freehold. The leaseholder for the other flat had arranged his own insurance which left me without any cover and I needed a policy ASAP. After discussing with Claire she came back to me with a very competitive quote which I happily took out. I would like to say I was very happy with the service I received. I was dealt with very efficiently, received great service and it made the whole process very easy for me. It was lovely being able to speak to somebody in person; I would highly recommend friends to come to Hedon Insurance.
In a day and age when we are all too quick to complain I wanted to take the time out to send you a quick e-mail about Debbie. I had some queries on my home insurance renewal and Debbie was very patient with me and explained everything I needed to know. As I work full-time she allowed me to send an e-mail with the information she required and then she responded with my renewal quote in super quick time. Debbie is a real asset to your Company and I do hope you will feel able to formally congratulate Debbie on her outstanding customer service and that you will shout this from the roof tops and make sure that higher management are made aware.
Hedon Insurance are the best company I/we at Hull Travel Services have used & dealt with by far. The staff are friendly, very professional & they sort all my problems that arise with no obligation. I would recommend Hedon Insurance to anyone.
The level of service we have received from Luke at Hedon Insurance has been exceptional. We have been extremely impressed with his knowledge and service skills in securing competitive policies for our business.
If you’re looking for great prices on car insurance, buildings insurance or contents insurance in Hedon, Hull, Hornsea or Cottingham, choose Hedon Insurance and you’re guaranteed an outstanding personal service and the peace of mind of knowing that someone is taking care of the important things for you.
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